Privacy Policy

Welcome to Parking Maestro’s Privacy Policy. Your privacy is of utmost importance to us, and we are committed to protecting the personal information of our users. This document outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

This Privacy Policy applies to all users who access or use our website located at parkingmaestro.com, and it is tailored specifically to comply with Australian privacy laws and practices.

Information Collection

When you use our website, we collect certain information to improve your experience and provide our services effectively. The information we collect includes both personal data you provide and technical data collected automatically.

We may collect personal information that you provide directly to us, such as when you create an account, contact us, or make a booking through our platform. This information may include:

  • Name
  • Email address
  • Phone number
  • Payment details
  • Vehicle information

Additionally, we automatically collect certain information through cookies and similar technologies. This data can include IP address, browser type, operating system, access times, and referring website addresses.

Use of Information

We use the collected information for various purposes, including but not limited to:

Providing and maintaining our services, processing transactions, and improving the user experience. Your information helps us respond efficiently to your requests, provide customer support, and notify you about changes to our services.

We may also use your information for marketing purposes to inform you of promotions or offers that might interest you, provided you have not opted out of receiving such communications.

Data Sharing and Disclosure

Parking Maestro does not sell, trade, or rent users' personal information to third parties. We may share your information in the following instances:

  • With service providers who assist us in operational activities such as payment processing, email communication, and analytics.
  • When required by law or to comply with legal proceedings.
  • To protect the rights, property, or safety of Parking Maestro, our users, or others.

Your consent will be obtained before we share your personal data for any purpose other than the ones stated in this policy.

Security of Your Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorized access, modification, or disclosure. We use secure server software and encrypt data to safeguard information during transmission.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to access or correct your personal information, please contact us at the following email address:

[email protected]

We strive to respond to all inquiries promptly and ensure that your concerns are addressed adequately.